Terms and Conditions of Service

Updated 07/22/2024

1. Definitions

• Royal Cleaners LLC: Refers to the cleaning company named Royal Cleaners LLC.

• Client: Refers to the individual or entity engaging the services of Royal Cleaners LLC.

• Services: Refers to the cleaning services provided by Royal Cleaners LLC as agreed upon with the Client.

2. Services Provided

Royal Cleaners LLC agrees to provide cleaning services as detailed in the service agreement established with the Client. This includes specific tasks to be performed during each cleaning session and any additional services agreed upon by both parties.

3. Service Scheduling

Cleaning appointments will be scheduled based on mutual agreement between Royal Cleaners LLC and the Client. Changes to the schedule should be communicated in advance and agreed upon by both parties.

4. Client Responsibilities

The Client agrees to:

• Provide access to the premises at the scheduled cleaning times.

• Ensure a safe working environment for Royal Cleaners LLC staff.

• Secure any valuables or items of importance prior to cleaning.

• Inform Royal Cleaners LLC of any special instructions or hazards related to the premises.

5. Pricing and Payment

• Pricing for services will be as agreed upon in the service contract or as provided in a written estimate.

• Payment is due upon completion of services unless otherwise agreed upon in writing.

• Royal Cleaners LLC reserves the right to adjust pricing with notice to the Client.

6. Cancellations and Rescheduling

• The Client must provide at least 24 hours notice for any cancellations or rescheduling of cleaning appointments.

• Royal Cleaners LLC reserves the right to charge a cancellation fee for appointments cancelled without sufficient notice.

7. Liability and Insurance

• Royal Cleaners LLC maintains liability insurance to cover damages caused by negligence of its employees.

• The Client agrees to report any damages or incidents to Royal Cleaners LLC within [insert number] hours of occurrence.

8. Complaints and Disputes

• Any complaints or disputes regarding the services provided must be reported to Royal Cleaners LLC within 48 hours of the cleaning appointment.

• Royal Cleaners LLC will investigate and make reasonable efforts to resolve any complaints in a timely manner.

9. Termination of Services

• Either party may terminate cleaning services with 24 hours notice in writing.

• Royal Cleaners LLC reserves the right to terminate services immediately in cases of non-payment or breach of contract by the Client.

10. Confidentiality

• Royal Cleaners LLC agrees to maintain confidentiality regarding Client information and property.

• The Client agrees not to disclose proprietary information about Royal Cleaners LLC's operations.

11. Health and Safety

• Royal Cleaners LLC will adhere to health and safety standards during service provision.

• The Client agrees to inform Royal Cleaners LLC of any health or safety concerns related to the premises.

12. Miscellaneous

• These terms and conditions constitute the entire agreement between Royal Cleaners LLC and the Client.

• Any amendments to this agreement must be made in writing and agreed upon by both parties.

13. Governing Law

• This agreement shall be governed by and construed in accordance with the laws of Hawaii, USA.

14. Severability

• If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

15. Agreement

• By engaging the services of Royal Cleaners LLC, the Client acknowledges and agrees to abide by these terms and conditions.

Terms and Conditions Website

Welcome to Royal Cleaners!

These terms and conditions outline the rules and regulations for the use of Royal Cleaners LLC's Website, located at https://royalcleanershawaii.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Royal Cleaners if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Royal Cleaners, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Royal Cleaners LLC and/or its licensors own the intellectual property rights for all material on Royal Cleaners. All intellectual property rights are reserved. You may access this from Royal Cleaners for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Royal Cleaners

• Sell, rent, or sub-license material from Royal Cleaners

• Reproduce, duplicate or copy material from Royal Cleaners

• Redistribute content from Royal Cleaners

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Royal Cleaners LLC does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Royal Cleaners LLC, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Royal Cleaners LLC shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Royal Cleaners LLC reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Royal Cleaners LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Royal Cleaners LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Royal Cleaners LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Royal Cleaners LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.